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Support and Contact

Questions or Feedback regarding my RailWorks add-ons?

Please send me an email.
I am looking forward to hearing from you.

About this website

This website is owned and maintained by:
Michael Stephan
Reichpietschstrasse 27
04317 Leipzig

How does it all work?

Purchase, Shipping and Returns, Troubleshooting:

On this website you can find several freeware and payware products. The freeware items can be downloaded right from the website, the payware items can be purchased through Paypal. Besides each payware item you will find a Buy Now button, in some cases also a Donate button. Clicking on these buttons will add the selected items to a PayPal checkout window. If you want to buy the selected add-on, please follow the instructions in the pay-pal window to complete the checkout process.

Golden Age of Railroading only accepts Paypal as method of payment.

Your order will be shipped as a download, typically as a ZIP archive or a Railworks RWP file, after Paypal has processed your payment. You will be redirected to each purchased pack right after you completed your checkout. To ensure that this works, please click on the "Return to Merchant" button on the PayPal website after the checkout has been completed. In case the automatic redirect to the download page does for whatever reason not work, you will also receive an email including the download Links within 48 hours after you purchase.

If you do not hear from me within this time, please send me an email.

Returns: As my products are downloads, I cannot offer you refunds as you cannot return the product. In case a product does not work properly or you encounter problems of any sort using a product, I will of course try my best to find a solution and get things to work as they should.

To change the Paypal shopping cart language to English if appears in German at first, all you need to do is delete the "de/" from the "https://www.paypal.com/de/..." in the shopping cart's browser window's address bar.

© by Michael Stephan